Privacy Policy
Last updated: September 13, 2026
Your privacy matters to Rowan & Rose, LLC.
This Privacy Policy explains what personal information we may collect when you visit www.rowan-rose.com, purchase a product or service, join our email list, complete a form, register for an offering, or otherwise interact with Rowan & Rose.
It also explains how we use and protect that information and the choices you may have regarding your personal information.
By using this website or providing personal information to Rowan & Rose, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Rowan & Rose, LLC (“Rowan & Rose,” “we,” “us,” or “our”) is an Illinois limited liability company operating at:
Rowan & Rose provides coaching, educational resources, workshops, yoga and embodied practices, self-guided reflection tools, digital products, physical products, and related services.
2. Children’s Privacy
This website and our products and services are not directed toward children under the age of 13.
Children under 13 should not submit personal information through this website, including through forms, comments, purchases, registrations, or email sign-ups.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
3. Personal Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
- join our email list
- download a resource
- purchase a digital or physical product
- book a coaching session
- register for a workshop, class, event, or other offering
- complete an intake, registration, contact, or feedback form
- communicate with us by email
- contact us through our website
- otherwise interact with Rowan & Rose
Depending on the interaction, this information may include:
- your name
- email address
- mailing or billing address
- telephone number
- information you provide in forms or questionnaires
- information related to products or services you purchase
- payment or billing information processed through our payment providers
- communications you send to us
You are not required to provide personally identifiable information simply to browse the public portions of our website.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website platform or third-party service providers.
This may include information such as:
- your IP address
- browser type
- device type
- operating system
- referring website
- pages visited
- links selected
- date and time of access
- general usage information
This information may be used to operate the website, understand how visitors use it, improve website performance, and maintain security.
4. Cookies and Similar Technologies
Our website and the third-party services that support it may use cookies or similar technologies.
Cookies are small files stored on your device that may help websites function properly, remember preferences, understand website usage, or measure performance.
Where required by applicable law, we will request consent before placing non-essential cookies on your device.
Your browser may allow you to block, delete, or restrict cookies. Disabling cookies may affect the functionality of certain portions of the website.
Third-party services used by Rowan & Rose may also use their own cookies or similar technologies according to their own privacy policies.
5. How We Use Personal Information
We may use the personal information we collect to:
- provide products and services you request
- process purchases and transactions
- deliver digital products
- schedule and administer coaching sessions, classes, workshops, or events
- communicate with you about your purchase, appointment, or registration
- respond to questions or customer-service requests
- send emails or newsletters when you have subscribed to receive them
- maintain business and financial records
- improve our website, products, services, and customer experience
- protect the security and integrity of our website and business
- comply with legal, tax, accounting, or regulatory requirements
- enforce our Terms & Conditions and other business policies
We do not use personal information for purposes that are materially unrelated to the reason it was collected without appropriate notice or consent.
6. Email Communications
If you subscribe to Rowan & Rose emails, newsletters, free resources, or other marketing communications, we may use your name and email address to send those communications.
You may unsubscribe at any time by using the unsubscribe link included in our marketing emails.
Unsubscribing from marketing communications does not prevent us from sending messages necessary to complete a transaction or provide a service you requested, such as purchase confirmations, digital-product delivery, appointment information, or customer-service communications.
7. Payments
Rowan & Rose uses third-party payment processors and service providers to process purchases.
Payment information may be collected and processed directly by those third-party providers rather than stored by Rowan & Rose.
Those providers maintain their own privacy and security practices, which are governed by their respective privacy policies and terms.
We may receive limited transaction information necessary to confirm purchases, provide products or services, maintain business records, issue refunds when applicable, and provide customer support.
8. Third-Party Service Providers
Rowan & Rose may use third-party services to help operate the business and provide products and services.
These may include services that assist with:
- website hosting and operation
- email marketing and digital-product delivery
- scheduling
- payment processing
- online meetings or virtual services
- forms and registrations
- analytics
- bookkeeping or accounting
- business administration
We may share personal information with these providers only to the extent reasonably necessary for them to perform services on our behalf.
These providers may maintain their own privacy policies and may process information according to their own legal obligations and terms.
We do not sell your personally identifiable information to third parties.
9. When We May Disclose Information
In addition to disclosures necessary to provide our services, we may disclose personal information when reasonably necessary to:
- comply with applicable law, regulation, court order, or legal process
- protect the rights, property, safety, or security of Rowan & Rose or others
- investigate suspected fraud, abuse, or unlawful activity
- enforce our agreements, policies, or Terms & Conditions
- operate and manage the business
- respond to lawful requests from government or regulatory authorities
If Rowan & Rose is involved in a merger, acquisition, sale, restructuring, or similar business transaction, information may be transferred as part of that transaction as permitted by law.
10. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal, accounting, or tax obligations.
Client and customer records may generally be retained for up to six years, or longer where required or permitted by law.
Marketing contact information may be retained until you unsubscribe, request deletion where applicable, or the information is otherwise no longer needed.
Some information may need to be retained even after a deletion request when retention is required for legal, tax, accounting, fraud-prevention, or contractual purposes.
11. International Visitors
Rowan & Rose is based in the United States.
If you access our website or provide personal information from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
Data-protection laws in those countries may differ from the laws where you live.
Where applicable law requires additional safeguards for international transfers of personal information, we will take reasonable steps to comply with those requirements.
12. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights regarding your personal information.
These may include the right to:
- request access to personal information we hold about you
- request correction of inaccurate information
- request deletion of certain personal information
- object to or restrict certain uses of your information
- withdraw consent where processing is based on consent
- opt out of direct marketing
- request information about how your personal information is used
- receive certain personal information in a portable format where required by law
Not all rights apply in every circumstance or jurisdiction.
We may need to verify your identity before completing certain privacy requests.
To make a privacy request, contact us using the information at the end of this policy.
13. European Economic Area and United Kingdom Rights
If you are located in the European Economic Area or United Kingdom and the General Data Protection Regulation or UK GDPR applies to the processing of your personal information, you may have additional rights.
These may include rights relating to:
- access
- correction
- deletion
- restriction of processing
- data portability
- objection to direct marketing
- objection to certain other processing
- withdrawal of consent
You may also have the right to lodge a complaint with the appropriate data-protection supervisory authority in the country where you live or work.
We encourage you to contact Rowan & Rose first so we have an opportunity to address your concern.
14. Keeping Your Information Secure
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
Access to personal information is limited to people or service providers who reasonably need the information for legitimate business purposes.
However, no website, online transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
You provide information electronically at your own risk.
If we become aware of a data breach that requires notification under applicable law, we will take reasonable steps to provide the required notice.
15. Information Shared in Public or Group Spaces
Please use care when sharing personal information in public or shared spaces.
Information you voluntarily post or share through public comments, social-media pages, workshops, groups, community spaces, or other interactive environments may be visible to other people.
Rowan & Rose cannot control how third parties use information that you voluntarily disclose in those spaces.
16. Links to Other Websites
Our website may contain links to websites, platforms, products, or services operated by third parties.
Those third parties maintain their own privacy policies and practices.
Rowan & Rose is not responsible for the privacy practices, content, security, or actions of third-party websites or services.
We encourage you to review the privacy policy of any third-party service before providing personal information.
17. Questions or Complaints
We hope to resolve any questions or concerns you have about the way Rowan & Rose handles personal information.
Please contact us using the information below if you have a privacy question, concern, or request.
If applicable privacy law gives you the right to complain to a regulatory or supervisory authority, you may also exercise that right.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers, legal obligations, or privacy practices.
When we update the policy, we will revise the “Last updated” date at the top of this page.
Material changes may also be communicated through the website, email, or another reasonable method where appropriate.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or would like to request a correction or change to personal information we maintain about you, please contact:
Rowan & Rose, LLC
216 S. State St. 128
Belvidere, IL 61008
Email: elizabeth@rowan-rose.com
Phone: 815-594-4284
Website: www.rowan-rose.com